Your Statutory rights are not affected by any of the following terms and conditions.
Services and Conditions of Use
As part of our service, we agree to provide you with information and other services that we may decide to offer, subject to the terms of this agreement. Upon notice published through the service, we may modify this agreement at any time. You agree and continue to agree to use our services in a manner consistent with all applicable laws and regulations and in accordance with the terms and conditions set out in the policies and guidelines outlined below. Please note that you will be referred to as 'customer' in this agreement.
Rules For Online Conduct
By using the service, you agree that you will not attempt to undermine the integrity of this web site.
Limitation Of Liability And Warranty
CUSTOMER AGREES THAT USE OF THE SERVICE IS ENTIRELY AT CUSTOMER'S OWN RISK. SERVICES ARE PROVIDED 'AS IS,' WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION ANY WARRANTY FOR INFORMATION, SERVICES, UNINTERRUPTED ACCESS, OR PRODUCTS PROVIDED THROUGH OR IN CONNECTION WITH THE SERVICE, INCLUDING WITHOUT LIMITATION THE SOFTWARE LICENSED TO THE CUSTOMER AND THE RESULTS OBTAINED THROUGH THE SERVICE. SPECIFICALLY, WE DISCLAIM ANY AND ALL WARRANTIES, INCLUDING WITHOUT LIMITATION: 1) ANY WARRANTIES CONCERNING THE AVAILABILITY, ACCURACY OR CONTENT OF INFORMATION, PRODUCTS OR SERVICES; AND 2) ANY WARRANTIES OF TITLE OR WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.
THIS DISCLAIMER OF LIABILITY APPLIES TO ANY DAMAGES OR INJURY CAUSED BY ANY FAILURE OF PERFORMANCE, ERROR, OMISSION, INTERRUPTION, DELETION, DEFECT, DELAY IN OPERATION OR TRANSMISSION, COMPUTER VIRUS, COMMUNICATION LINE FAILURE, THEFT OR DESTRUCTION OR UNAUTHORIZED ACCESS TO, ALTERATION OF, OR USE OF RECORD, WHETHER FOR BREACH OF CONTRACT, TORTIOUS BEHAVIOR, NEGLIGENCE, OR UNDER ANY OTHER CAUSE OF ACTION. CUSTOMER SPECIFICALLY ACKNOWLEDGES THE SERVICE IS NOT LIABLE FOR THE DEFAMATORY, OFFENSIVE OR ILLEGAL CONDUCT OF OTHER CUSTOMERS OR THIRD-PARTIES AND THAT THE RISK OF INJURY FROM THE FOREGOING RESTS ENTIRELY WITH CUSTOMER.
NEITHER THE SERVICE NOR ANY OF ITS AGENTS, AFFILIATES OR CONTENT PROVIDERS SHALL BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF USE OF THE SERVICE OR INABILITY TO GAIN ACCESS TO OR USE THE SERVICE OR OUT OF ANY BREACH OF ANY WARRANTY. CUSTOMER HEREBY ACKNOWLEDGES THAT THE PROVISIONS OF THIS SECTION SHALL APPLY TO ALL CONTENT ON THE SERVICE.
Trademarks
All trademarks appearing on the service are trademarks of their respective owners.
General Business Terms
Prices
All prices are including VAT. All prices are without obligation.
Shipping charges
Delivery is only made behind the first lockable door (usually the front door in the ground floor).
The shipping agent of record is not forced to deliver goods to any floor above ground level without prior arrangement
Payment
Payment takes place immediately when order is placed for the goods. Payment options are: Cash or cheque or credit or debit cards without any deductions. The shipping company is encashment qualified.
Retention of title
Classic furniture 4u claims enhanced ownership until the complete fulfilment of any outstanding debits.
Notification of defects
All our products are covered by our 12 month warranty.
The customer must check the goods for any defects immediately. If flaws or deviations of the quantity are realised, they have to be reported to the shipping agent immediately, and they have to be set out in writing. Flaws of any kind must be reported within 3 days of receiving the goods. If this is not done, the delivered goods will be classified as correct regarding quantity and quality.
The warranty starts on the day following receipt of the product.
Warranty does not include buttons on sofas as they do have a tendency to catch on pockets etc so are not associated to a manufacturing defect
Damaged goods
If the customer receives damaged goods (damage through transport / manufacturing errors / missing parts etc.) he has the right to receive substitution without further costs. Damages have to be reported in written form or electronically (via e-mail) with images (where possible)within 3 working days. If the customer fails to do so he may invalidate his claim.
Right of return
The customer has the right to return goods within 7 days of receipt
Informing Classic furniture by email or phone is sufficient to protect your time warranty. The right of return is with the exception of the following articles: custom-made products, special offers , special orders and price-reduced leftovers on stock.
Cancellation of Orders
Returned Goods
Only applicable to UK customer.
If you are not totally satisfied with your purchase for any reason, you have the right to cancel your order within 7 working days from date of delivery for full credit or refund less any applicable delivery charges. Goods returned outside this 7 day period will be subject to a restocking fee of 25%. It is your responsibility to return any such items in a pristine saleable condition in their original box and packaging. You will be wholly responsible for the return of the goods and any associated costs of return. Goods received back incomplete, damaged or in any condition other than saleable, will be returned to you and the cost of return carriage charged to your account. Prior to returning any products, please contact us within 7 days from the date of delivery. If you do not return goods within 7 days after you have informed us that you wish to cancel your order, your right to cancel will be revoked. The cancellation must be put into writing and received within the 7-day period.
Return transport
The customer is liable for the return transport costs unless the goods are proven to be faulty (see the above)The customer must liaise directly with Classic furniture 4U to organise this
Arbitrary return transport by the self-importer as well as refusal to accept goods on delivery is also charged to the customer. The cheapest way of transporting will be chosen.
Refusal of acceptance
If the customer refuses acceptance of delivery without our prior knowledge of the seller he will be in breach of contract. As a direct result, the customer will be liable to pay complete freight costs, as well as excess charges that have incurred to classic furniture4U
Recirculation of goods
Recirculation of goods will only be accepted in the original freight-boxes and the original slides. So please keep the freight-boxes and slides after delivery.
Order
Your order can take place per mail, per fax, per telephone or per e-mail. Your order will be confirmed per e-mail within 24 hours. From the point of confirmation your order will be legal obliging.
You can cancel your order up to 7 working days after receipt of our order-confirmation.
REPRODUCTIONS
Our reproductions of the classics are simply that "REPRODUCTIONS". Our reproductions of the originals cannot and should not be called "ORIGINALS" by any of our resellers. In some cases the original names might have been license copyright protection or trade mark thus all customer must point out that the furniture is a reproduction not original all the classic furniture is made to the highest standard matching the originals.